Outside of Class
Heuristic Markup Method
For the Heuristic Markup I decided to focus the three levels of the website around a problematic area. I took on a user and pretended to be "Kyle Mattheus" the volunteer undergraduate student. Through Kyle's journey his goal was to register and sign up as a volunteer for the Arc of Lancaster County. Through the multiple levels I circled areas of interest and disappointment. I represented each circled area with an emotion to illustrate how he was feeling at each highlighted area. By adopting his needs I was able to show how frustrating his experience was. Kyle was unsuccessful in the end because he did not receive any information about volunteering through the journey or thought process he would take.
Wireframes
Here is the beginning sketches of the Wireframes.
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